Services

• Have your vehicle’s year, make, model and mileage ready.
• Describe what you notice and when it happens: driving, starting, braking, cold or warm.
• Bring relevant maintenance records and tell us about recent repairs.
• Tell us how you use the vehicle: towing, daily driving, fleet work or RV travel.
• Share your priorities and ask what inspection or diagnostic steps may be needed.
• For an RV or trailer, call ahead to coordinate arrival and parking.

Inspection information helps you understand why work is recommended.

• Photos: show the condition or area being discussed when useful.
• Test results: connect recommendations to measurements and diagnostic findings.
• Priorities: discuss safety concerns, reliability needs and work that can be planned.
• Your questions: ask what is known, what needs more testing and what options you have.
• Authorization: review the estimate and agreed scope before approving work.

A photo or fault code is part of the evidence. Our team explains how it relates to your concern.

5 years or 60,000 miles, whichever comes first.

Wizard’s covers the parts we provide and labor we perform under our in-house warranty, including brakes, belts, hoses and gaskets.

Tires are limited to the manufacturer’s warranty.

• Contact us if you believe a covered issue has occurred.
• If a covered failure prevents safe driving, contact us about arranging towing.
• Once coverage is verified, the covered repair is handled at no cost to you.

Additional Valvoline programs have their own eligibility and maintenance requirements.

This is a quick summary. Full coverage details apply.

Read full warranty terms →

Arrange your handoff with the shop before closing.

Drop-off

Follow the parking directions provided by our team. Put your keys in an envelope labeled with your name, phone, vehicle and concern, then use the designated envelope drop slot.

Pickup

Wait for release confirmation. Staff will privately provide your assigned lock-box number and code. Collect your keys, close and secure the box, then move the dials away from your code.

For RVs and trailers, call ahead for parking arrangements. After-hours messages may be reviewed the next business day.

Read the handoff steps →