560 800 South, Bountiful, UT 84010(801) 994-6826
Wizard's Fleet Reliability Program

For Businesses That Depend On Uptime.

Gas and diesel fleet maintenance, diagnostics and repair built around documented condition, planned service and clear operational communication.

Wizard's emblem
Customer AdvocacyEvery customer. Every time.

Informed. Respected. Protected.

Our Service Standard

Every Car. Every Time.

Every vehicle receives our ECET inspection, with documented findings and maintenance recommendations for you to review.

See the every-customer inspection
Reliability Over Reaction

Your Vehicles Are Operating Assets.

A fleet vehicle does not only carry a repair bill when it fails. It can carry a missed route, an idle employee, a delayed customer, a tow, rescheduling and lost revenue.

Our fleet program is designed to move maintenance from a series of surprises into a repeatable operating rhythm. We inspect, document, prioritize and communicate so your team can make decisions before small issues become interruptions.

Built For
  • Service vans and light-duty work trucks
  • Gas and diesel pickups
  • Commercial vehicles and mixed fleets
  • Company passenger vehicles
  • Fleet RVs, trailers and support units
The Fleet Standard

Condition. Priority. Plan. Verify.

01

Inspect

Establish the condition of each vehicle with a documented inspection, service history review when available, and known driver concerns.

02

Prioritize

Separate safety and reliability concerns from maintenance due, emerging conditions and observations that do not require immediate action.

03

Schedule

Create a practical maintenance rhythm that accounts for mileage, duty cycle, vehicle use and the realities of your operation.

04

Verify

Repairs and maintenance are checked before the asset returns to service. New information is added back into the fleet's mental map.

What The Program Can Include

A Repeatable Maintenance System

Documented Inspections

Vehicle condition is recorded so decisions are based on observable evidence rather than memory or assumption.

Preventive Maintenance

Oil and fluid services, filters, brakes, batteries, cooling systems and other routine needs can be planned around operating intervals.

Diagnostics

Electrical, drivability, warning-light, no-start, cooling, charging and other concerns are diagnosed before parts are recommended.

Gas & Diesel Capability

One program can support mixed fleets with passenger vehicles, work trucks and diesel pickups instead of forcing separate repair relationships.

Driver Concern Intake

Drivers often see the first weak signals. Their observations become part of the diagnostic and maintenance record instead of getting lost.

Repair Prioritization

We identify what should stop operation, what should be scheduled, and what can be watched so every recommendation has context.

Communication

Decision-makers receive clear information about condition, urgency, options, limitations and expected next steps.

Service History Continuity

Repeat service allows patterns to emerge. That history improves future decision-making and helps avoid re-solving the same problem.

HRO For Fleets

Weak Signals Matter More When Downtime Multiplies.

Fleet reliability benefits from the same High Reliability Organization principles we use throughout the shop.

We pay attention to repeat failures, unusual wear, intermittent complaints, fluid trends, driver observations and changes from the vehicle's normal operating state. A single small signal may not justify a repair, but it still deserves to be captured because patterns become visible only when information is preserved.

We also resist oversimplifying fleet decisions. Mileage alone does not tell the whole story. Duty cycle, idle time, payload, towing, operating environment, route profile and driver use can all change what “normal maintenance” should look like.

Operational Mental Map
VehicleDriverDuty CycleHistoryInspectionDiagnosticsPriorityNext Service
Optional fleet opt-in

Signature Vehicle Baseline Procedure

For fleet customers who opt in: a separate documented procedure with preparation, staged oil-system service, live-data review, quality checks and laboratory fluid analysis. ECET remains the inspection every vehicle receives.

  1. Preparation sheet, mental map, authorized hours
  2. Verify oil, cleaner, additive and filters are in house
  3. Pre-scan and documentation of existing codes
  4. Collect laboratory fluid analysis samples
  5. Drain existing oil
  6. First filter installation
  7. Fill crankcase with Valvoline Complete Oil System Cleaner and oil
  8. 15-minute EPR engine idle
  9. Live data monitoring and documentation
  10. Midway QC
  11. Drain used oil cleaner
  12. Final filter installation
  13. Torque drain plug to manufacturer specifications
  14. Fill crankcase with Valvoline oil and additive
  15. Post-scan and documentation
  16. Submit laboratory fluid analysis samples

Our team confirms the authorized scope and vehicle and product requirements before service. Findings and laboratory results guide the next maintenance discussion.

Read the Full Signature Baseline → Request a Signature Baseline
Communication Without Noise

Give The Right Person The Right Information.

For Drivers

What changed, what to watch for, and whether the vehicle is safe to continue operating.

For Managers

What is urgent, what can be scheduled, what the options are, and what operational risk exists if work is deferred.

For Ownership

A clearer picture of maintenance patterns, recurring failures and where repair spend is protecting uptime versus reacting to breakdowns.

Onboarding

Start With The Fleet You Have.

You do not need a perfect maintenance system before talking to us. We can begin with the vehicles, records and information you already have.

1Identify vehicles, primary use and decision-makers.
2Capture known concerns, maintenance history and upcoming needs.
3Establish baseline inspections and immediate priorities.
4Build a repeatable service and communication rhythm from there.

Fleet program structure, scheduling priority and service arrangements may vary by fleet size, vehicle type, workload and operational needs.

Fleet Reliability Starts With A Conversation

Build A Maintenance Rhythm Before The Next Breakdown.

Tell us what you operate, how the vehicles are used, and where downtime hurts most. We will help map the next step.

Talk About Your FleetView Shop Capabilities
Before your visit

First-Visit Checklist

Your Digital Inspection

Inspection information helps you understand why work is recommended.

A photo or fault code is part of the evidence. Our team explains how it relates to your concern.

Warranty at a Glance

5 years or 60,000 miles, whichever comes first.

Wizard’s covers the parts we provide and labor we perform under our in-house warranty, including brakes, belts, hoses and gaskets.

Tires are limited to the manufacturer’s warranty.

Additional Valvoline programs have their own eligibility and maintenance requirements.

This is a quick summary. Full coverage details apply.

Read full warranty terms →

After-Hours Pickup & Drop-Off

Arrange your handoff with the shop before closing.

Drop-off

Follow the parking directions provided by our team. Put your keys in an envelope labeled with your name, phone, vehicle and concern, then use the designated envelope drop slot.

Pickup

Wait for release confirmation. Staff will privately provide your assigned lock-box number and code. Collect your keys, close and secure the box, then move the dials away from your code.

For RVs and trailers, call ahead for parking arrangements. After-hours messages may be reviewed the next business day.

Read the handoff steps →