Start with the engine and the concern
Share the exact engine, year, mileage and symptoms. Hard starting, power loss, leaks, temperature changes or warning lights need a diagnostic path tied to the vehicle rather than a guess based on a fault code.
What goes into your diesel repair service
Products and materials. Engine-specific filters, fluids and repair components. For engine-oil service, we use Valvoline engine oil selected to meet the diesel engine’s required specification.
The Wizard’s value. Your engine, load, towing and idle conditions shape the service plan, with findings and proposed repairs explained before authorization.
Every vehicle receives our ECET inspection. The Signature Baseline is a separate fleet opt-in program.
Our 5-year / 60,000-mile in-house warranty: coverage and terms · Courtesy services and vehicle pickup & return delivery
Start with a clear description.
Use and maintenance history matter
Towing, payload, idling, route work and storage affect the service discussion. Bring fluid and filter service records and tell us about recent repairs or modifications.
Testing before a repair plan
The team agrees on suitable inspection and testing, explains findings and remaining questions, and estimates the work before you authorize repairs. Specialized platform and system capability is confirmed before booking.
What to share when booking.
- Engine or VIN, mileage and any available service records.
- Towing, payload, route, idling and operating conditions.
- Whether the symptom appears at cold start, warm-up, acceleration or under load.
Your findings. Your next step.
Review what was observed and tested, what remains uncertain and the recommended priorities. We discuss additional testing or repairs separately so you can authorize the work that fits your needs.
Ask for a repair and maintenance plan, or use the findings to compare your options. Our team confirms appointment timing and service scope after your request is received.
Questions before service.
Do you work with Cummins, Power Stroke and Duramax requests?
We evaluate diesel requests for those platforms. Confirm the exact vehicle, engine and requested work with the team.
Does every diesel visit include the Signature Baseline?
No. It is a separate documented service sequence. We discuss whether it is appropriate and authorize the scope before starting.
Can you plan fleet maintenance?
Yes. Share the vehicle list, service history and operating schedule so the team can discuss a documented maintenance and follow-up plan.
Plan the rest of your visit.
Let’s plan your visit.
Tell us your vehicle details, concerns and preferred timing. Include any concierge needs.
A request is not a confirmed appointment. We confirm timing, scope and any charges before you authorize them.