Vehicle and history
Share the year, make, model, engine or VIN, mileage and service records. Tell us about current warning lights, leaks or performance concerns.
What goes into your fleet signature vehicle baseline service
Products and materials. Valvoline Complete Oil System Cleaner, Valvoline engine oil and the specified additive, with first and final filter installations in our documented procedure. Product suitability is confirmed before work begins.
The Wizard’s value. This is a separate opt-in program for participating fleet customers. Pre- and post-scans, fluid-analysis samples, live-data monitoring and midway quality control create a documented starting point for fleet maintenance.
Every vehicle receives our ECET inspection. The Signature Baseline is a separate fleet opt-in program.
Our 5-year / 60,000-mile in-house warranty: coverage and terms · Courtesy services and vehicle pickup & return delivery
An optional starting point for participating fleets.
The Signature Vehicle Baseline is for fleet customers who opt in. Its documented procedure connects service history, existing codes, fluid condition and operating needs to support a fleet maintenance plan.
For a fleet, that becomes part of each vehicle’s operational mental map: how it is used, what was found, what was authorized and what needs follow-up.
Before we start.
How the vehicle works
Describe towing, payload, idling, stop-and-go routes, trip plans or extended storage. Those details help frame the service discussion.
Scope and authorization
We confirm product suitability, parts availability and authorized hours before starting. Additional diagnosis or repairs require a separate discussion and authorization.
Every customer receives ECET. The 16-step Signature Baseline below is a separate fleet opt-in program. See the inspection every vehicle receives →
Signature Vehicle Baseline Procedure
The complete 16-step shop procedure, from preparation through laboratory submission. Products and service suitability are confirmed for the vehicle before work begins.
- Preparation sheet, mental map, authorized hours
- Verify oil, cleaner, additive and filters are in house
- Pre-scan and documentation of existing codes
- Collect laboratory fluid analysis samples
- Drain existing oil
- First filter installation
- Fill crankcase with Valvoline Complete Oil System Cleaner and oil
- 15-minute EPR engine idle
- Live data monitoring and documentation
- Midway QC
- Drain used oil cleaner
- Final filter installation
- Torque drain plug to manufacturer specifications
- Fill crankcase with Valvoline oil and additive
- Post-scan and documentation
- Submit laboratory fluid analysis samples
What the stages are designed to document.
Prepare and capture
The preparation sheet, existing-code scan and collected fluid samples record the starting condition before the staged oil-system service.
Service and verify
The sequence includes the specified cleaner, filter changes, monitored idle, live-data documentation, midway QC and drain-plug torque to manufacturer specifications.
Record and follow through
The post-scan and laboratory submission complete the documented sequence. Laboratory results are reviewed when available; they are not an immediate result at pickup.
Turn the records into a practical plan.
- Review documented starting conditions and available pre- and post-scan findings with our team.
- Discuss the completed service, observed concerns and any remaining diagnostic questions.
- Review laboratory findings when results become available and discuss whether more investigation is appropriate.
- Build a maintenance and follow-up plan around a fleet route, work schedule or departure date.
Ask for the available service documentation and clarification of anything that is unclear. A baseline records the work and conditions evaluated; it does not guarantee that every fault has been found or that a future failure cannot occur.
Questions before booking.
Is this the same as a regular oil change?
No. The Signature Baseline is a specific staged procedure with preparation, scan documentation, laboratory samples, monitored service and quality-control steps. A routine oil-change visit is a separate service.
Will it resolve a warning light or mechanical problem?
A warning light or symptom may require additional diagnosis. We discuss the concern and authorize suitable testing separately rather than promising that an oil-system service will fix it.
How long does it take?
We confirm scheduling and authorized hours with you. Vehicle needs, service suitability and any additional authorized testing affect the plan. Laboratory results arrive separately when available.
Which warranty applies?
Our in-house parts and labor warranty is 5 years or 60,000 miles, whichever comes first, under the full terms. Brakes, belts, hoses and gaskets are included; tires are limited to the manufacturer’s warranty. See the warranty page for coverage details.
Let’s plan your visit.
Tell us your vehicle details, concerns and preferred timing. Include any concierge needs.
A request is not a confirmed appointment. We confirm timing, scope and any charges before you authorize them.