What are you noticing?
Tell us about noise, pulling, pulsation, pedal changes, warning lights or a change in stopping performance. Explain when it happens and whether recent work changed the symptom.
What goes into your brake repair service
Products and materials. Brake pads, rotors and other components selected for the vehicle and repair findings. Any brake fluid must match the system specification; exact parts and product options are reviewed with your estimate.
The Wizard’s value. We connect recommended repairs to the inspected condition and explain the proposed scope before you authorize work.
Every vehicle receives our ECET inspection. The Signature Baseline is a separate fleet opt-in program.
Our 5-year / 60,000-mile in-house warranty: coverage and terms · Courtesy services and vehicle pickup & return delivery
Start with a clear description.
What the review may include
We confirm the appropriate inspection scope, which may include visible condition, pad and rotor measurements, relevant fluid or leak checks, and investigation of the reported concern. A symptom or code alone does not establish which part needs replacement.
Repair and verification
Review the findings and estimate before approving work. We document the authorized repair and verify the result against the concern and service scope.
What to share when booking.
- Vehicle details, mileage and recent brake or tire work.
- When the symptom occurs: cold, warm, while turning, under load or during braking.
- Relevant warning lights and whether stopping behavior has changed.
Your findings. Your next step.
Review what was observed and tested, what remains uncertain and the recommended priorities. We discuss additional testing or repairs separately so you can authorize the work that fits your needs.
Ask for a repair and maintenance plan, or use the findings to compare your options. Our team confirms appointment timing and service scope after your request is received.
Questions before service.
Is every brake noise a worn pad?
No. Noise can have different causes. Inspection and relevant measurements help determine the condition and suitable repair.
What if the vehicle cannot be driven safely?
Stop using the vehicle and contact the shop about appropriate transport arrangements. Do not drive it to reproduce a braking problem.
What warranty applies?
Brakes are included under our 5-year/60,000-mile in-house parts and labor warranty, whichever comes first, subject to the full terms.
Plan the rest of your visit.
Let’s plan your visit.
Tell us your vehicle details, concerns and preferred timing. Include any concierge needs.
A request is not a confirmed appointment. We confirm timing, scope and any charges before you authorize them.