560 800 South, Bountiful, UT 84010(801) 994-6826
Start With a Conversation

Generator Service Request

Tell us what you're seeing, hearing or feeling. We'll start from there.

Customer AdvocacyEvery customer. Every time.

Informed. Respected. Protected.

Our Service Standard

What goes into your generator service service

Products and materials. Oil, filters and service components selected for the generator model, fuel type and manufacturer requirements. The product and service scope are confirmed for your unit.

The Wizard’s value. Generator hours, storage history and operating symptoms help us plan maintenance around the way you use your RV.

Every vehicle receives our ECET inspection. The Signature Baseline is a separate fleet opt-in program.

Our 5-year / 60,000-mile in-house warranty: coverage and terms · Courtesy services and vehicle pickup & return delivery

Step 1 of 2 · Service details

Tell us about your generator service request.

A few details help our team prepare. Answer what you know; optional questions may be left blank.

Pickup and return delivery are included within 25 miles of our Bountiful shop. Beyond that, availability and any charge are agreed before pickup.

Back to services

Proceed carries your answers to the request form. Nothing is submitted to the shop until you send that form. Do not include payment details or sensitive personal information.

First-Visit Checklist

Your Digital Inspection

Inspection information helps you understand why work is recommended.

A photo or fault code is part of the evidence. Our team explains how it relates to your concern.

Warranty at a Glance

5 years or 60,000 miles, whichever comes first.

Wizard’s covers the parts we provide and labor we perform under our in-house warranty, including brakes, belts, hoses and gaskets.

Tires are limited to the manufacturer’s warranty.

Additional Valvoline programs have their own eligibility and maintenance requirements.

This is a quick summary. Full coverage details apply.

Read full warranty terms →

After-Hours Pickup & Drop-Off

Arrange your handoff with the shop before closing.

Drop-off

Follow the parking directions provided by our team. Put your keys in an envelope labeled with your name, phone, vehicle and concern, then use the designated envelope drop slot.

Pickup

Wait for release confirmation. Staff will privately provide your assigned lock-box number and code. Collect your keys, close and secure the box, then move the dials away from your code.

For RVs and trailers, call ahead for parking arrangements. After-hours messages may be reviewed the next business day.

Read the handoff steps →