560 800 South, Bountiful, UT 84010(801) 994-6826
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Justice in Practice · Bountiful, Utah

Fair Recommendations. Clear Priorities.

Justice means the repair recommendation follows the condition of the vehicle—not the size of the invoice.

Wizard W emblem
Customer AdvocacyEvery customer. Every time.

Informed. Respected. Protected.

Our Service Standard
Direct answer

Wizard's Automotive & RV applies Justice to fair repair estimates and recommendations by connecting decisions to evidence, explaining priorities, and giving customers the information needed to authorize work confidently.

What this looks like

A value customers can see in the process.

  • We distinguish urgent, safety-related, preventive and deferrable work.
  • We explain why a recommendation exists and what evidence supports it.
  • We apply the same operating standard across customers and vehicle types.
  • We address process failures instead of transferring the burden to the customer.
Common Questions

Justice and the repair experience.

How does Wizard's prioritize repair recommendations?

Findings are explained by condition and urgency so customers can distinguish immediate concerns, preventive needs and work that may be deferred.

Can I ask questions before authorizing work?

Yes. Customers should understand the findings, recommended scope and estimate before deciding.

Does a fair recommendation mean every repair is inexpensive?

No. It means the scope and priority are connected to the vehicle's actual condition and explained clearly.

Bring us the concern. We'll show you what we find.

Before your visit

First-Visit Checklist

Your Digital Inspection

Inspection information helps you understand why work is recommended.

A photo or fault code is part of the evidence. Our team explains how it relates to your concern.

Warranty at a Glance

5 years or 60,000 miles, whichever comes first.

Wizard’s covers the parts we provide and labor we perform under our in-house warranty, including brakes, belts, hoses and gaskets.

Tires are limited to the manufacturer’s warranty.

Additional Valvoline programs have their own eligibility and maintenance requirements.

This is a quick summary. Full coverage details apply.

Read full warranty terms →

After-Hours Pickup & Drop-Off

Arrange your handoff with the shop before closing.

Drop-off

Follow the parking directions provided by our team. Put your keys in an envelope labeled with your name, phone, vehicle and concern, then use the designated envelope drop slot.

Pickup

Wait for release confirmation. Staff will privately provide your assigned lock-box number and code. Collect your keys, close and secure the box, then move the dials away from your code.

For RVs and trailers, call ahead for parking arrangements. After-hours messages may be reviewed the next business day.

Read the handoff steps →